The data we can access today about our business, our clients and the market in general is downright fascinating. But the excitement of all that information quickly deflates when you find yourself neck-deep in data without any idea how to use it. You can gain relevant and actionable insights by developing the right KPIs—here’s how.

Policies are like your company’s “rules of play.” And for practical reasons, it’s imperative to have those policies written down. So, how do you know what needs to be documented in a policy and what doesn’t? This article answers that and more.

The contractors you use are an essential piece of your operations, allowing you to let go while still building your business. The vital question is how to find, train and retain the right contractors.

There is a path of less resistance to find and hire the talent you need when you need it—and at the price you can afford. Here, I break down the key factors at play to build the best hiring process for your business.

Knowing whether a task is worth automating first requires taking a look at the total time, energy and trouble going into completing it the way it’s done today. From there, you can explore what tools are available to address concerns.

It’s satisfying to see an employee grow. So how do you know when someone is ready to take on more responsibility? What are the signs to watch for? Here, I break down how to identify when an employee is ready to take on more responsibility and carry your business forward.